Category: Healthcare

Foundations for a Successful Facility Shutdown

Posted on January 23, 2024

Construction Executive recently published an article written by HPM’s Chandler Creel detailing the shutdown process. The article entitled “A One-Year Design for a Three-Week Project” can be read here.

A One-Year Design for a Three-Week Project

Intravenous immunoglobulin is a medical treatment that involves the infusion of concentrated antibodies derived from donated plasma, which boosts the immune system in individuals with various immunodeficiency disorders, autoimmune diseases and certain other medical conditions. The increasing demand for IVIG necessitated a strategic approach to bridge the supply-demand gap.

In a real-life scenario, a leading global manufacturer of IVIG faced the significant challenge of enhancing its IVIG production within the confines of its existing facility while adhering to a stringent three-week shutdown window. Aptly named IGMax, this life-sciences shutdown project exemplifies the challenges of contractors to maximize product within the confines of both time and space—even more confined than usual.

The Challenge

The demand for IVIG in the United States witnessed substantial growth over the years, surging from 6.6 million grams in 1990 to an impressive 67.3 million grams in 2015. This growth trajectory is projected to persist at a remarkable 8% annual rate, underscoring the pressing need for expanded production capacity. Consequently, the company confronted a daunting question: How could the existing facility be optimized without encroaching beyond its current footprint?

Given the constant high demand for IVIG, the facility operates 24 hours a day, seven days a week, 365 days a year, with a brief shutdown period occurring every other year. This relentless operational schedule left a mere three-week window for any modifications enhancing production. Considering these physical and calendar constraints, a comprehensive analysis of the facility’s processes, equipment and operations was conducted to chart a course toward achieving a 40% increase in production capacity.

Thoughtful Planning

One year of design; a seven-month lead-time; a three-week shutdown. The carefully designed project was finally ready for execution and had to be executed precisely. The equipment had a six-month lead time, thousands of feet of new piping, hundreds of pieces of new equipment such as valves, pumps, fans and all the wiring to connect everything.

When tackling such an intricate design plan, it is crucial to first determine what is necessary to have in place to set the brief shutdown up for success. What can be done ahead of time? What work will have to wait until the shutdown? Certain tasks, such as replacing air handler fans, can’t be started until the facility shuts down. However, equipment such as fans and necessary materials, can be staged in advance, directly within the working area.

Because lab shutdown windows are often extremely tight, contractors don’t have time to waste searching for or moving materials during the shutdown, making proper design-planning crucial.

If vital long-lead equipment such as heat exchangers or clean-in-place skids were to be late, the entire project would fail. Weekly check-ins with the equipment vendors are important to expedite all equipment as much as possible. By also including client stakeholders in these meetings, solutions can be made immediately.

Prior to shutdowns, creative solutions should be generated to gain access to areas previously thought to be inaccessible. Once the team determines what can be worked on ahead of time and all agree on processes for execution and problem solving, completing the work is relatively easy. As the shutdown approaches, all team members are prepared and positioned for a successful shutdown, allowing for some short weeks and for much needed rest ahead of the 21-day sprint.

Foundations for Success

The nature of the life sciences industry is marked by its concrete and tangible aspects, where formulas and calculations govern the design, and the final product comprises various materials, ranging from stainless steel piping to silicon chips. However, the cornerstone for success on a shutdown project is the trust cultivated among the team members.

For instance, say on a project you have a partner who has an unnecessarily negative attitude towards you and your responsibilities on site. They don’t like to be told what to do and are laser-focused on just getting their work done without any niceties involved. This leaves a lack of effective communication and respect between you and that partner, making trust hard to come by and possibly affecting the outcome of your project. This is where relationship building and leadership really come into play. Getting to know the people you’re working with on a personal and human level can help instill a sense of trust that is needed to ensure the job gets done most effectively. Do you both have children? Similar hobbies? Establishing these connections can increase the level of respect between two people on a project and ease any challenges with communication that might happen.

Trust plays a pivotal role in transforming individuals from mere problem identifiers to problem solvers. Collaboration and mutual support between team members facilitated the seamless execution of the project, leading to its resounding success.

Lessons Learned

Lab shutdowns like this one can be successful if deadlines are carefully adhered to or even beaten. This underscores the paramount importance of teamwork and trust in overcoming multifaceted challenges, sometimes years before construction even begins. While the decisions to increase production or expand facilities may be made in boardrooms across the globe, the success of those initiatives ultimately falls on the shoulders of a team made up of engineers, planners and workers. These professionals exemplify the ability to achieve substantial results with limited resources. Although demanding and intense, shutdown projects can be gratifying for those who thrive in such environments, transforming challenges into opportunities for growth and excellence. As the world evolves and demand surges, these professionals’ collaborative spirit and trust will remain invaluable assets for industries compelled to do more with less.

HPM Johnson Brings Holistic Program Management Services to Georgia

Posted on November 29, 2022

HPM and Atlanta-based Johnson Construction Services have announced a structured joint venture as HPM Johnson. The strategic partnership delivers holistic and integrated program management, flexible and scalable owner’s representation, and a range of services across the construction lifecycle for new and ongoing projects throughout the Atlanta metropolitan area, throughout Georgia and the Southeast.

Dedicated to all aspects of program management, HPM Johnson provides assessment, planning, contracting and procurement, design and construction management, project controls and move and transition coordination — through to audit, occupancy and closeout. Its approach to program management incorporates a cyclical pattern of assessment and planning to bring about a more effective and efficient program management plan, and ultimately save time and money for its clients.

“Both individually and collectively, the team behind HPM Johnson already possesses a proven track record of program management triumphs within the Atlanta market,” said Johnson Construction Services President and CEO Artis Johnson, an Atlanta native. “Our advantage now lies in our partnership’s ability to execute projects of any size or complexity, while offering access to management and leadership only a firm our size can offer.”

Johnson continued, “Relationships are the driving force behind our business, and our purpose is to represent the interests of owners and bring home success for our clients.”

HPM Johnson brings a combined 55 years of program management experience to Metro Atlanta, having worked with several high-profile clients in the market. Johnson Construction Services was founded in Atlanta in 1993, with a portfolio of projects ranging from education facilities to historic preservation projects. HPM originated out of an 80-year-old Hoar Construction and began our owner’s representation services more than 25 years ago, serving K-12, higher education, local and municipal entities, industrial and manufacturing, and additional sectors throughout the Southeast. After connecting and discovering similarities in each company’s core values and business approaches, HPM President Ryan Austin and Johnson decided to merge services in the Atlanta area and began pursuing partnership opportunities in early 2022.

Should You Consider a Specialist for Your Construction Audit?

Posted on October 27, 2021

By Vinson Chapman, Vice President, Audit & Contract Services

Auditing construction contracts can be complex. The expertise involved is significantly different than typical audits performed by CPAs and involves evaluating subjective estimates, identifying ambiguous terms of the contract, and noting contractual incentives where the owner’s and the general contractor’s interests may not be aligned. A construction audit also requires obtaining and evaluating all the appropriate evidence to support the audit findings. This is not legal work or work performed by an architect.

A detailed analytical review of completed contracts and contracts in progress will provide meaningful information and focus on potential problem areas. Our Construction Audit and Contract Services combine the skills of owner’s advocate, owner’s representative, program manager, and construction auditor.

Case Study Example

In the case of one independent K-12 school district in northeast Texas, the review of an extension of time by the general contractor/CM and a general financial audit required the expertise of HPM’s hybrid Contract Services, which included both project management and audit expertise.

When the GC/CM fell behind on schedule, their default was to request additional time through weather delays in order to avoid liquidated damages and redirect attention to the reality of the problem areas.

The project management audit review of the contract language and the potential weather impact on the critical path of the schedule resulted in the following:

The contractor did not provide the required documentation during construction for their intent to make a claim for more time per the contract.
The contractor did not provide evidence that there were abnormal (greater than average rain days) periods of weather. This data is measurable and a typical required deliverable in a change order request by the GC/CM.
The contractor’s critical path schedule was not affected by any claimed abnormal weather after review of the installation of work.

Project management issues were the reason behind a significant portion of the Contract Services Audit resulting in a credit back to the school district from the General Contractor/CM. Additional monies were recovered from the financial audit resulting in a total of over 5% of the construction contract value being returned to the district.

This example is somewhat typical of our standard audit findings of between 1% and 5% of the contract value. Obviously, savings of this type are well in excess of the fee to perform these hybrid services. The expertise for these services was not available from the district’s attorney or architect, and without the added HPM support, the district couldn’t defend the GC/CM’s requests. Our specialized knowledge and experience made it possible.

HPM provides peace of mind and confidence you paid the right price for your construction spend.

HPM’s audit service professionals offer expertise to secure fair negotiation and billing for client contracts. We perform comprehensive reviews of job costs that often lead to a substantial net savings of project costs. As always, if we can be of service, please do not hesitate to reach out. Click the button below to be directed to our page.

Audit and Contract Services

HPM Talks Webinar: Emerging Leaders

Posted on July 20, 2021

HPM’s Emerging Leaders Program offers undergraduate students a unique perspective of the planning, design, and construction process through hands-on experience at our projects across the country. Medora Gaddes oversees the program and, as a former HPM co-op herself, recognizes the immense value of experiential learning. During this HPM Talks webinar, Gaddes and co-ops Iriana Molusky and Ben Smith discuss their experience in the program and what they’ve learned along the way.

Webinar Details:

July 29, 2021 at 11AM CST

View the Recording

MEET THE HOST

Medora Gaddes, Assistant Project Manager and Talent Development Coordinator at HPM
Medora is not only an Assistant Project Manager at HPM, but also our Talent Development Coordinator and heads up the Emerging Leaders Program. She herself was a co-op with HPM before becoming a full-time employee. After graduating from Auburn University with a degree in civil engineering, she joined HPM as a project engineer and as a full-time HPM team member in the Huntsville office.

Learn More About Our Emerging Leaders Program

Q&A from Webinar

We heard about precon and program management. What is field coordination like as a co-op?

Ben Smith: During the field rotation as a co-op, a day usually consists of walking with the Field Coordinator (FC) as he makes his rounds around the job site to track the progress of construction and look for items that might need to be addressed with the owner/general contractor. For me, this was a time to pick the brain of the FC and ask as many questions as possible about what is happening on the job site and why/how they are doing it. You can be given miscellaneous tasks that help the FC with his job. For instance, one of the tasks I was given was keeping track of the progression of concrete pours and ceiling paint in a large warehouse. The FC used this information to update the weekly report that was sent to the owner. Other things I experienced were on-site meetings with the general contractor and the owner, taking meeting minutes to send to the HPM team on your specific project, site walks with the general contractor and owner about issues that need resolving, and much more. The field rotation is a good way to get a feel for what a construction site looks like and how things are run during construction both from the Construction Management side and the General Contractor side of things.

2. My major is Architectural Engineering. I have learned that very few companies are hiring ArchEs or understand what ArchE is. Does HPM recruit ArchE’s and how are they used?

Medora Gaddes: HPM is less focused on your specific major and more focused on what you are interested in doing upon graduation. Obviously your major plays a role in that, but I’ll give you an example. I have a bachelor’s in civil engineering and if I wanted to do structural design as a career path, HPM would likely not be the best fit for my interests because HPM does not have engineers designing and stamping drawings. HPM has been a good fit for me since I was interested in the management of design and construction upon graduation. My civil engineering degree has supported my ability to manage, understand, and communicate the civil aspects of design and construction. So ask yourself if you want to work for a company that will utilize the technical skills of architectural engineering and likely the skills you’ve learned in school? Or do you see your architectural engineering degree as a foundation or launching pad into a different career path? I think every engineer can ask themselves this question and it will help you be intentional with your job search. Does HPM hire architectural engineers who are going to use their technical engineering skills? Not at this time. Does HPM hire architectural engineers interested in the management of design and construction? Absolutely!

Co-Ops Learn to Lead Through Summer Seminar

Posted on July 7, 2021

HPM’s Emerging Leaders program provides undergraduate and graduate students the opportunity to explore a career in program management while gaining real world experience. As they work alongside industry experts, these students discover the business fundamentals needed to accelerate their careers. Last week, our co-ops gathered at our Birmingham office for the Emerging Leaders Summer Seminar, a two-day learning-to-lead workshop.

Assistant Project Manager Medora Gaddes oversees HPM’s talent recruiting process and the Emerging Leaders program. As a former co-op herself, Gaddes recognized that student employees are not only interested in their role or assignment, but in the company’s leadership and goals, as well.

“When you go to work anywhere, there is always a learning curve of figuring out what a company does, who runs the company and how they run it, and figuring out how that aligns with you as an individual,” she said. “I want our Emerging Leaders to get ahead of this while they are still in school and completing their internship or co-op rotation with us. This is important as they navigate the big questions of what do I want to do and what type of company do I want to work for when I graduate.”

During the Summer Seminar, attendees gained invaluable insight from members of our leadership team and sharpened their own leadership skills through team activities and goal planning.

“I had a lot of takeaways from the Summer Seminar, but my biggest take away was the art of leadership,” said Ben Smith, an HPM co-op from the University of Alabama. “We were not only taught what it means to be a leader, but how we can be leaders in the workplace and in our everyday lives. This seminar taught us a lot about ourselves and how we can utilize our skills and personalities to lead in a way that puts our team and others ahead of ourselves.”

HPM has offices and projects across the country, so the seminar also provides the co-ops with an opportunity to network with students who might not be assigned to a project in their area.

“I would encourage all co-op students to attend the summer seminar as it is a professional development opportunity that is relevant to our co-op and our academic success,” said UA student Iriana Molusky. “Spending time with other co-ops was a one-time opportunity to meet and learn from each other.”

Gaddes hopes seminar attendees will continue to build on what they learned and use their new leadership skills no matter what career path they choose.

“I think we all can look back on our early leadership growth and identify both people that invested in us and skills that we wish we had developed earlier,” Gaddes said. “I hope that through the seminar, the Emerging Leaders start connecting with like-minded individuals, build relationships with leaders in the industry, and sharpen leadership skills that will kickstart their personal growth.”

Interested in HPM’s co-op and internship program? Learn more on our Emerging Leaders page.

HPM Emerging Leaders

HPM’s Beginnings: A History Built on Standing in the Gap (Part Two)

Posted on May 15, 2019

By Mike Lanier, President

Welcome back as we turn back time with our founding president reminding us in this two-part series about how HPM was founded and how it continues to grow. You can read Part One of this series posted earlier on our blog.

See Part One Here

In 2013, HPM took to the skies and provided the much-needed boots on the ground in the US for the global aerospace company, Airbus. Our expert staff members embedded themselves within Airbus and became the client’s eyes and ears during the design and construction of their first US manufacturing facility, which has led us to other clients in the aerospace and aviation industry.

Along the time that HPM began making its impression in several industries signaled the time for the company to be organized into its own entity, and HPM was officially structured into an LLC, branded itself apart from the construction company, and offered services separate from industry norms.

A few years ago, HPM represented the City of Birmingham by managing the design and construction of a new minor league baseball stadium right in the middle of downtown which sparked a revitalization of the area. Now, we have lead the building of several new major and minor league baseball stadiums across the Southeast as well as numerous collegiate sports venues across the US.

As a part of our growth strategy, HPM acquired a construction audit and contracting firm which serves an impressive list of clients including Google, Caesar’s Entertainment, Southwest Airlines, Facebook and Landry’s. The team criss-crosses the country involving themselves in clients’ contract negotiations; conducting interim and final audits to determine reimbursable costs, fees, savings and savings allocations; reviewing pay applications; calculating scheduled damages; and managing claims analysis and defense. We like to say that our audit and contract services provide clients with confidence knowing you paid the right price on your construction spend.

Today, HPMers serve global clients across the US from offices and project sites dotted throughout the country. Our clients continue to work with us on new projects because we have created deep, long-lasting relationships, and we continue to attract innovative and passionate talent because our work and our teams are meaningful, interesting and fun!

HPM was founded by leaders for leaders who lead at every level. We strive to be the perfect partner in every way so that our clients’ organizations achieve success.

My talented colleagues come from all walks of life and expertise – engineers, builders, estimators and designers work alongside accountants, business managers, communications professionals and administrative experts. Every role is important in HPM’s success and our clients’ success.

I believe HPM employees are relationship-driven, problem solvers, and good stewards. We strive to have purpose in our lives and do the right things for our clients and our community. My colleagues take the time to truly get to know our clients and their businesses to provide that ultimate form of servant leadership – the trusted advisor.

HPM’s Beginnings: A History Built on Standing in the Gap (Part One)

Posted on May 14, 2019

By Mike Lanier, President

Join us on this look back in time as our founding president reminds us in this two-part series about how HPM was founded and how it continues to grow.

HPM is in the business of leading. Sometimes, that looks like shepherding more than it does signaling a full-scale charge from the front.

While others in our industry focus on getting plans on paper or aim at the best ways to compile bricks, concrete, and steel, we focus on what’s most important to our clients at any given moment. HPM serves as a trusted advisor who stands in as the owner’s advocate in a capital building program.

And that can look like a lot of different ways to lead and serve.

A Little History

Our unique story of this servant-leadership style began in 1940 when Friend Reed (F.R.) Hoar founded the F.R. Hoar Construction Company in Birmingham, Alabama. Over the decades, the company has grown across the US with new projects, new clients, and new colleagues.

I began my career with Hoar Construction in the mid-1990s doing pre-construction work in the retail industry, and very quickly, I noticed many of our clients needed help beyond that of traditional contractors. I happily provided them the guidance they needed simply because it was the right thing to do.

Rob Burton, CEO of Hoar Holdings (which owns HPM and Hoar Construction), served as the Executive Vice President of Hoar Construction at the time I joined the company. He and I recognized the market needed someone that could help clients reach success by managing all the intricacies of their construction projects – from planning, design, and construction through to owner occupancy.

After a serendipitous lunch with his daughter at her school where a construction project was in disarray, putting students at risk, Rob met with the District Superintendent and offered our services. This led us to pre-construction work for school districts and municipalities who struggled to proceed with projects because they constantly seemed to stay overbudget, behind schedule, and/or beyond their capabilities.

In 1997, Hoar Program Management (HPM) was founded as a division of Hoar Construction to serve as advocates for our clients. During this time, we guided Hoover City School District during all phases of their construction projects which put us on the map in Alabama for K12 and which has now expanded to include school districts throughout the country.

HPM team members now shepherd school superintendents and school boards through the planning, funding and site selection phases of capital bond programs through design and into construction and move-in.

In 2003, we graduated into the corporate world with our partnership with Regions Bank. Regions utilized our program management services to help stay on budget and on schedule while they rolled out new bank branches across their multi-state footprint. More than 15 years later, we still partner with Regions Bank and have expanded our services into interiors planning and move management.

In 2004, HPM made the leap into higher education when a large university in our home state hired us to provide program management support for six different simultaneous construction projects on campus. And, we’re still there today due to our deep relationships with the staff and leadership team and a successful 15-year track record. Since 2004, we have completed more than $2 billion in capital building projects to facilitate the university’s rapid growth.

And that was just the beginning…

Part Two

Realizing the Value of Preconstruction Services

Posted on April 11, 2019

James Goree, Regional Director of Preconstruction

With a decade-long career at HPM, I have learned to appreciate that highly successful projects are the ones that do a good job of balancing budget, schedule, and quality, so it only makes sense that focusing on these areas as early in the project as possible would prove valuable. In fact, that is the idea behind preconstruction services – early analysis of the effects that project circumstances and components will have on schedule and cost. Oddly enough, many owners miss the mark by not employing these services on their projects.

Preconstruction typically includes the evaluation of construction methods, project pricing, value engineering, constructability reviews and bid and award process management. At HPM, we have seen this type of in-depth analysis pave the way to a clearer path for the project, in many cases resolving challenges before they arise and saving hundreds of thousands of dollars in schedule and cost overruns. Essentially, employing these services helps map out a plan early in design and way before shovels even go in the ground, putting teams in a better position to manage change and proactively communicate. We can all see the benefits in that rationale, right?

I am a firm believer that preconstruction sets a solid foundation for every project, no matter the size of the project or the market it represents. Time and time again, experts publish articles on the benefits of preconstruction. At HPM, we have seen first-hand the impact on our projects and have captured those stories in our portfolio of case studies. When teams collaborate early to identify meaningful solutions or take the time to build a project virtually through the use of Building Information Modeling (BIM) owners reap the benefits. A program manager who understands the value of preconstruction and can walk-the-talk with their clients is in the best position to guide projects to success.

Simply put, our role in preconstruction is to offer a path that allows our clients to accomplish their goals while remaining on budget. As preconstruction experts, we are attuned to market conditions and are able to paint a holistic picture of the project. From budget to sequencing, we can guide decision-making from design to start of construction. Using our expertise, we should be expected to right size the bid packages for optimal performance, resulting in maximized ROI – all along the way providing regular updates and maintaining deadlines to keep the project on-track. And at the end of the day, that is our goal – to keep you informed and help you achieve success, whatever your definition may be.

Curious what preconstruction can do for you? Contact me at jgoree@hpmleadership.com.

About the author:

James Goree serves as Regional Director of Preconstruction at HPM. An experienced preconstruction and VDC Manager, his expertise has been employed on projects across the Southeast such as Pelham City Schools, Auburn University, and Wallace State Community College. Skilled in project estimation, value engineering BIM, CPM scheduling, and software implementation, he builds a project in his mind before building a budget on paper. Working alongside other team members, his approach has saved our owners countless hours of work and hundreds of thousands of dollars. With a Masters of Building Construction focused in Real Estate Development and Construction Technology from Auburn University, James is well-equipped to help owners achieve the best ROI possible on their projects.